Repair and Service
February 14, 2013
So Prolong has a product called SPL100 which is made with something they call AMFT (Anti-Friction Metal Treatment). At first glance, it seems like a WD40 type lube, something you could spray on just about anything to make it better. The Prolong website says that it can...
lubricate, penetrate, and prevent corrosion, free sticky mechanisms, displace moisture, stop squeaks, and reduce friction and wear on all metal surfaces. It cleans and protects metal surfaces, tools or any metal equipment exposed to water or weather.
Prolong sent us a few cans and spray bottles of the stuff to try out. We've used it in a number of applications, one in particular had an interesting result.
Continue reading: "Prolong SPL100 - Review"
June 23, 2010
How many times has this happened to you: you've got a nice old drill, you've had it for years and years, you love the drill, you've named the drill, you've willed it to your firstborn. But then one day you notice the battery starting to slow down, then a few months down the line, it's really slow, then a few weeks after that, nothing. If you're lucky, the battery is still being produced and you can go buy a new one. If you're unlucky, well, then a perfectly capable tool goes in the trash.
Enter Battery-Tek, a small company in California that rehabs your old batteries. So when yours goes dead, you just send it to them and they take it apart, replace the cells, put it back together, test it, and send it back. It's a great service and it beats buying a new tool.
And if we're reading the Battery-Tek website correctly, what they do is actually upgrade your batteries, with their goal being a tool that performs better than the day you bought it.
The website is very helpful with all kinds of battery information and a price lists. It looks like they also sell batteries, chargers, and accessories. And it seems like a friendly operation too: "Want to talk to me about your batteries: call Bob at 510-393-7700."
Our guess is that Bob knows a lot about batteries.
Check out Battery-Tek
April 8, 2010
A while back, we reviewed the new Blue Works lubricating products from the guys who brought us WD-40. We casually used them around the shop and thought they were great. As it turns out Liquid Wrench has also just released a new set of lubes and they shipped a six-pack our way so that we could get a look. We treated them the same as the Blue Works...plopped them on a shelf and used them as needed.
The new products are; lubricating oil, penetrating oil, silicone spray. dry lubricant, chain lube, and white lithium grease. Pretty much anything that a guy could ask for.
Like we said in our review of the Blue Works products, we're not Tools of the Trade, so we don't have the time or resources to set up some elaborate test where we identically rust two sets of nuts and bolts and then saturate them in two different penetrants, and then have some way of measuring the torque needed to loosen each one. No, we try to base our reviews on what 'the guy in his garage' is looking for. And in this case, the question he wants answered is, 'do they work?" We found that after cleaning up the gears of our table saw, fixing a squeaky shed door hinge, and unsticking a bad drawer slide, the answer is yes. "Did we like them?" Yes. "If we saw them in a store, would we buy them?" Yes. And honestly, the same could be said for the Blue Works products. We have no idea what the chemical difference between these two brands is, and we really don't care. And we don't think that you really do either. If you're like us, you're going to be in a store looking for a few things and you're going to think to yourself, "oh yeah, I need some spray silicone for that window that keeps sticking." You just want something that works. And the Liquid Wrench products work.
Actually, one interesting thing about the Liquid Wrench products is the marketing. Where Blue Works takes a technical attitude and have loaded their website with stats and numbers, Liquid Wrench approaches things in a more user friendly way and concentrates on educating you about the practical uses of each lube. Their website is great and after a few minutes on it, we wanted to lube up everything we own. There's a nice page that lists about 100 around the house tasks and the lube that's best suited. There are also some seasonal uses here. This doesn't reflect on the actual performance of the lubes, but it's a smart approach for the company to take.
These lubes will be about $5 a can and should be at your local Ace and Lowes, but for a full retailer list, check out the Liquid Wrench website.
February 5, 2010
For most of us, a can of WD-40 is all we need. It acts as a lubricant, a penetrant, a cleaner, and, for some, a deodorant. It's sort of a 'one can fits all' product. But for those who are really into their lubes, sprays, and foams, or for those rare occasions when the WD just won't cut it, WD-40 (the company, not the product) has just released a line of eight specialized items geared toward the heavy-duty and the hardcore, and, thankfully for us, they sent us a few cans to check out.
The new products are:
- Industrial Grade Silicone
- Industrial Grade High-Performance PTFE Lubricant
- Industrial Grade Dry Lube PTFE Formula
- Industrial Grade Multi-Purpose Lubricant
- Industrial Grade White Lithium Grease
- Industrial Grade Contact Cleaner
- Industrial Grade Penetrant
- Industrial Grade Degreaser
Reviewing things like this isn't easy. It takes too long and is too tedious to rust a couple bolt/nut combos together just to test out the Blue Works Penetrant against the leading brand. So we just put the cans on the shelf and used them as needed. Of the products, we tested out the Penetrant, the De-Greaser, the White Lithium Grease, and the Silicone.
The one we ended up using the most was the silicone, which had no issues assisting us with a gummed up slider and a couple sticky windows, as well as a few stuck wrenches. The White Lithium Grease, we put right in the truck (our old boss once said, "every old truck needs a can of white lithium grease under the driver's seat), and the penetrant did actually help loosen a rusty nut.
We liked the products and the cans have a cool look about them. The Blue Works website has a boatload of information on each one, including the MSDS sheets and scientific-sounding test results that firmly establish their dominance against other brands. We take a lot of those types of manufacturer's tests with a grain of salt, but WD-40 has a great reputation, so even if their products aren't 50 times better than the competition, they're at least 5 times better.
So now when WD-40 isn't doing the job or you're looking for something a little more specialized, you now have a place to go.
There's a boatload more information (including the MSDS sheets) over at blueworksbrand.com
November 9, 2009
Our Bosch miter saw took a spill off the back of the truck the other week and the impact busted the handle up pretty nicely. Usually for this sort of thing we go to toolpartsdirect
, but we had just read at CopTool
(the blog arm of the tool retailer Ohio Power Tool), that OPT also sells tool parts. We thought we'd give them a shot and contacted them with the part numbers, made the order, and in no time, they were on their way to our place. The service was extremely fast and within hours of our original inquiry, we were contacted with pricing and shipping info. As it turns out, toolpartsdirect doesn't even carry the parts we needed.
Once the parts arrived, the repair took about a half an hour. We got lucky that the only damaged parts were the plastic casing and that nothing too complicated needed replacing. Our advice if you do anything like this is to take pictures and draw diagrams as you disassemble the broken parts. No matter how good you think your memory is, you're going to forget where some screw goes or which direction a spring sits or some little detail that's essential.
It looks like Ohio Power Tool only has parts for the brands that they sell, so you DeWalt owners might have to go somewhere else, but if you're in the Bosch, Milwaukee, or Makita camp, we suggest bookmarking this page.
For a complete list of brands that OPT sells parts for, and ordering information, go here.
March 18, 2009
With Spring starting to show it's muddy face, you're probably beginning to dread your first encounter with your mower. Will it run alright? Will it stall out? Will it even start? We just found out about this great service offered by John Deere that might make things a little easier for you. It's a mobile maintenance service called Ready To Mow that covers not only John Deere products, but other brands as well.
From the press release:
"The Ready To Mow mobile service provides standard maintenance and diagnosis of problems in a "service center on wheels' for any type of lawn, commercial, or hand-held power equipment whether it's a John Deere brand or not. A factory-trained service technician arrives at the owner's home or business with one of the 800 Ready To Mow vehicles currently on the road to perform a 14-point maintenance and inspection service, in one hour or less."
Too bad Keith Walendowski hadn't heard of the service.
To learn more or to schedule a visit, go to www.ReadyToMow.com
October 6, 2007
Bosch is offering a new repair service that they call Rapid Repair. The 'Rapid' part is a guarantee that your tool is back in your hands within five business days or the repair is free. It's a cool setup that they've got. First, go to their website and find the location of the nearest Bosch Rapid Repair partner near you. Many of the stores that sell Bosch tools are partners, so it's likely that where you bought the tool is where you'll be heading to. Then, you go in and drop off the tool, getting an on-site estimate (which they guarantee you'll never pay any more than). And that's it. Five days later, you should be able to go and pick the tool up and if it takes any longer, then the repair is free.
The service is all factory authorized and comes with a 180 day warranty.
Keep reading to watch Bosch's Rapid Repair video and to get a chance to win a Bosch PS10.
Continue reading: "Bosch Rapid Repair (and a chance to win a Bosch PS10)"